> For the complete documentation index, see [llms.txt](https://ai-docs.fptcloud.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://ai-docs.fptcloud.com/account/billing/quick-start.md).

# Quick Start

### Log In console <a href="#contentify_0" id="contentify_0"></a>

Sign up for an account at:

* **Vietnam region**: [ai.fptcloud.com](https://ai.fptcloud.com/)
* **Japan region**: [ai.fptcloud.jp](https://ai.fptcloud.jp/)

A tenant will be created automatically when you sign in. Follow the initial setup.

### Initial Setup <a href="#contentify_1" id="contentify_1"></a>

**Step #1. Sign up & Sign in**

* Access <http://id.fptcloud.com/> to create a new account
* Log in to your account at ai.fptcloud.com (Vietnam region) or ai.fptcloud.jp (Japan region)

**Step #2. Select a preferred currency**

* When accessing Billing for the first time, you **must choose a currency that will apply to your credit balance, credit transactions, and invoices.**

1. In the left-side menu, click **Billing** under the **Account** section
2. Select **one option** from the drop-down list: USD (U.S. dollars), JPY (Japanese yen), or VND (Vietnamese dong).
3. Click the **Save** button to complete.

* **You cannot change the currency setting later**, so please choose carefully. To make changes, contact our support team.

### Add Credits to Your Balance <a href="#contentify_2" id="contentify_2"></a>

1. Navigate to **Account** > **Billing** in the left menu
2. Follow the detailed guide ["How to add credit?"](/account/billing/tutorials/top-up-credits.md)

### Redeem Voucher <a href="#contentify_2" id="contentify_2"></a>

If you have a voucher code:

1. Navigate to **Account** > **Billing** in the left menu
2. Follow the detailed guide[ "How to redeem voucher?"](/account/billing/tutorials/redeem-voucher.md)

### Start Using Services <a href="#contentify_4" id="contentify_4"></a>

Once your balance has sufficient credits, you can immediately begin using AI Factory services. Credits will be automatically deducted based on your usage. For details on how each service is billed, refer to the ["How do we calculate billing?"](/account/billing/tutorials/billing-policy.md).

### Important Notes <a href="#contentify_5" id="contentify_5"></a>

* **Regional Separation**: Balances are region-specific. You'll need separate tenants for Vietnam and Japan regions
* **Credit Priority**: Voucher credits are used before top-up credits
* **Voucher Expiry**: Voucher codes and credits have expiration dates
* **Security**: All payment information is securely processed by certified partners (VNPAY/Stripe)

### Managing Your Account <a href="#contentify_6" id="contentify_6"></a>

* **Credit History**: Track all transactions in the Credit History tab. Check the detailed guide for the table ["Credit History"](/account/billing/tutorials/credit-history.md).
* **Voucher List**: View all applied vouchers and their status. Check the detailed guide for the table ["Voucher List"](/account/billing/tutorials/voucher-list.md).

&#x20;


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://ai-docs.fptcloud.com/account/billing/quick-start.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.