⚡Quick Start
Log In console
Sign up for an account at:
Vietnam region: ai.fptcloud.com
Japan region: ai.fptcloud.jp
A tenant will be created automatically when you sign in. Follow the initial setup.
Initial Setup
Step #1. Sign up & Sign in
Access http://id.fptcloud.com/ to create a new account
Log in to your account at ai.fptcloud.com (Vietnam region) or ai.fptcloud.jp (Japan region)
Step #2. Select a preferred currency
When accessing Billing for the first time, you must choose a currency that will apply to your credit balance, credit transactions, and invoices.
In the left-side menu, click Billing under the Account section
Select one option from the drop-down list: USD (U.S. dollars), JPY (Japanese yen), or VND (Vietnamese dong).
Click the Save button to complete.
You cannot change the currency setting later, so please choose carefully. To make changes, contact our support team.
Add Credits to Your Balance
Navigate to Account > Billing in the left menu
Follow the detailed guide "How to add credit?"
Redeem Voucher
If you have a voucher code:
Navigate to Account > Billing in the left menu
Follow the detailed guide "How to redeem voucher?"
Start Using Services
Once your balance has sufficient credits, you can immediately begin using AI Factory services. Credits will be automatically deducted based on your usage. For details on how each service is billed, refer to the "How do we calculate billing?".
Important Notes
Regional Separation: Balances are region-specific. You'll need separate tenants for Vietnam and Japan regions
Credit Priority: Voucher credits are used before top-up credits
Voucher Expiry: Voucher codes and credits have expiration dates
Security: All payment information is securely processed by certified partners (VNPAY/Stripe)
Managing Your Account
Credit History: Track all transactions in the Credit History tab. Check the detailed guide for the table "Credit History".
Voucher List: View all applied vouchers and their status. Check the detailed guide for the table "Voucher List".
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