> For the complete documentation index, see [llms.txt](https://ai-docs.fptcloud.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://ai-docs.fptcloud.com/account/billing/tutorials/manage-balance.md).

# Manage balance

**A balance is linked to a specific tenant and region.**

* Currently, we do not support a single balance across multiple regions or tenants.
* If you wish to use both the GPU H100 in **Vietnam** and the GPU H200 in **Japan** as infrastructure, you will need to create **separate tenants** for each region.

{% hint style="info" %}
*Once you successfully sign in to the portals at **ai.fptcloud.com (Vietnam region)** or **ai.fptcloud.jp (Japan region)**, a new tenant will be created automatically.* *Please note that **tenants in these two regions are completely separate in terms of balance and service resources**.*
{% endhint %}

### Total Balance

Your **Total Balance** is the current available credits you can use for our service.

<figure><img src="/files/unfASVM6lgtjwk9i6pYS" alt=""><figcaption></figcaption></figure>

<table data-header-hidden><thead><tr><th width="169.6171875"></th><th></th><th></th></tr></thead><tbody><tr><td><strong>Balance Type</strong></td><td><strong>Description</strong></td><td><strong>Usage</strong> </td></tr><tr><td>Top-up</td><td>Credits you topped up via Stripe, VNPAY, or PayPal.</td><td>Does not expire and can be used for all.</td></tr><tr><td>Voucher </td><td>Promotional credits or vouchers applied to your account.</td><td>Used after billing plan credits has run out and only applied to specific products.</td></tr><tr><td>Billing Plan </td><td>Credits linked to specific plans.</td><td>Automatically used first and only applied to specific products.</td></tr></tbody></table>


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