# Redeem voucher

### Billing Information  <a href="#contentify_1" id="contentify_1"></a>

Before you can redeem vouchers, you must provide your **Billing Information** for invoicing and tax purposes.

1. From the left-side menu, go to **Account → Billing**, **or** on the **FPT AI Factory Homepage**, click **Add Credit.**
2. If your billing information is not yet provided, a pop-up will appear asking you to complete it.

<figure><img src="/files/NznwNc8v2l5E0m33ayuJ" alt=""><figcaption></figcaption></figure>

### Add a voucher <a href="#contentify_1" id="contentify_1"></a>

After you have received a voucher code, follow the instructions below:

1. In the left-side menu, click **Billing** under the **Account** section
2. In the **Add Voucher** area, enter your voucher code and click **Apply Code**. (*Note: Voucher codes consist of 10 characters, including uppercase letters and numbers.)*

{% hint style="info" %}

* The voucher must be **redeemed within a validity period**. Expired codes cannot be used.
* **Voucher credits also expire after** **a validity period** and **cannot be used once expired.**
* **If you have both top-up and voucher credits,** the system will deduct voucher credits first when using AI Factory services.
  {% endhint %}

<figure><img src="/files/Vst1YzLtSTqWzgUi8UIT" alt=""><figcaption></figcaption></figure>

3. Once applied successfully, a confirmation message will appear: "**Your voucher has been applied successfully.**"

<figure><img src="https://fptcloud.com/wp-content/uploads/2025/07/image2025-6-30_13-56-37.png" alt=""><figcaption></figcaption></figure>

4. The applied voucher will appear under the [**Voucher List**](https://ai-docs.fptcloud.com/~/revisions/ZpDYwJ0NVmFzRmmg2MUh/account/billing/tutorials/how-to-manage-voucher-list) **tab** for your reference.


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