✌️Redeem voucher

Billing Information

Before you can redeem vouchers, you must provide your Billing Information for invoicing and tax purposes.

  1. From the left-side menu, go to Account → Billing, or on the FPT AI Factory Homepage, click Add Credit.

  2. If your billing information is not yet provided, a pop-up will appear asking you to complete it.

Add a voucher

After you have received a voucher code, follow the instructions below:

  1. In the left-side menu, click Billing under the Account section

  2. In the Add Voucher area, enter your voucher code and click Apply Code. (Note: Voucher codes consist of 10 characters, including uppercase letters and numbers.)

circle-info
  • The voucher must be redeemed within a validity period. Expired codes cannot be used.

  • Voucher credits also expire after a validity period and cannot be used once expired.

  • If you have both top-up and voucher credits, the system will deduct voucher credits first when using AI Factory services.

  1. Once applied successfully, a confirmation message will appear: "Your voucher has been applied successfully."

  1. The applied voucher will appear under the Voucher Listarrow-up-right tab for your reference.

Last updated

Was this helpful?