Terms & Conditions

1. Program overview

The Starter Plan is a one-time promotional offer available to new users of FPT AI Factory.

To verify their account, eligible users are required to make a $5 top-up. The $5 top-up amount will remain in the user's account balance.

After successful verification, users will receive $100 in promotional credits, resulting in a total account balance of $105.

The $100 promotional credits are valid for 30 days starting from the date they are received. Any unused promotional credits will expire after this period.

2. Eligibility

To qualify for the Starter Plan, you must meet all of the following conditions:

• Never registered an account on FPT AI Factory, or registered but have not yet generated any billable usage, made any top-up transaction, or claimed any promotion or voucher (excluding the $1 MODAS voucher, provided it has not been used)

• Each user may claim the Starter Plan once only. The offer is non-transferable. If you do not qualify, the system will display a notification explaining your ineligibility and no credit will be granted.

3. Verification & activation

• To activate the Starter Plan, you must add a valid payment method and complete a $5 account verification charge.

• The $5 charge will be added to your account balance. Upon successful verification, you will also receive $100 in promotional credits — bringing your total balance to $105 ($5 top-up + $100 voucher).

• If you skip adding a payment method, you will not receive the $100 promotional credit.

4. Credit allocation

Your $100 in Starter Plan credits is allocated across services as follows:

Service	Credit
GPU Virtual Machine	$15
GPU Container	$15
Token Factory	$70
Total	$100

Each service credit is fixed and cannot be shared or transferred to another service. If a service's credit is exhausted while a job is running, that job will be terminated. Monitor your balance before launching long-running workloads.

5. Credit terms

• Promotional credits are valid for 30 days from the date of activation. Any unused balance will be forfeited upon expiry.

• Credits are non-transferable, non-refundable, and cannot be exchanged for cash.

• Credits cannot be used to pay for services outside the allocated categories.

• Once the credit balance allocated to a specific service reaches $0, that service will be paused and can only be resumed after you top up your account. Other services with remaining credit balances will continue to operate normally.

6. Fraud & misuse

• Creation of duplicate accounts to claim multiple Starter Plans is prohibited.

• Any abuse of this offer — including fraudulent account creation, system exploitation, or use of false payment information — will result in permanent account suspension and forfeiture of all credits.

7. General

• FPT AI Factory reserves the right to modify, suspend, or terminate the Starter Plan at any time without prior notice

• This offer applies to the Vietnam site (https://ai.fptcloud.com) only, not available on the Japan site (https://ai.fptcloud.jp/)

• For questions, contact FPT AI Factory support via the Help & Support section on the platform.