FAQ

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Metal Cloud FAQ

General

  1. What is Metal Cloud? Metal Cloud is a cloud service that provides dedicated physical servers with built-in GPU components from FPT. Unlike traditional cloud services, these servers are entirely dedicated to you, offering full control over the hardware without any virtualization layers. This ensures maximum performance for compute-intensive tasks.

  2. How does Metal Cloud differ from Cloud server (Virtual Machine) instances? Unlike cloud server instances, which are virtualized and shared with other users, Metal Cloud gives you direct access to dedicated physical servers. This eliminates the risk of "noisy neighbors" and provides better performance for resource-intensive workloads like AI/ML and high-performance computing.

  3. How does Metal Cloud work? Metal Cloud provides you with a physical, dedicated server that includes GPU components. This setup is ideal for high-demand applications such as AI/ML model training, custom orchestration, or any workload requiring stable and high-performance infrastructure.

  4. How long does it take to deploy a Bare Metal GPU server? A Bare Metal GPU server can be deployed in approximately 20 minutes using FPT images. However, deployment time may vary depending on the size of custom images or if there is high server demand.

  5. What advanced use cases does Metal Cloud support?

  • AI/ML Workloads: Model training, fine-tuning, and inference for large-scale data.

  • Custom Orchestrations: Containerized environments using Kubernetes, workload management with Slurm, and other complex application setups.

  • High-Performance Computing: Ideal for simulations, scientific computations, and real-time data processing.


Features

  1. Which features does Metal Cloud currently support?

  • Operating System Images: FPT-provided AI-specific images.

  • Startup Scripts: Automate initial configurations.

  • SSH Key Preloading & Password Setup: Simplify access and security.

  • Networking: Includes additional IPs, subnets, and network ACLs for security. More features are coming soon, so stay tuned!

  1. What storage options are available for Metal Cloud?

  • NVMe Local Storage: Available on Bare Metal GPU servers.

  • File Storage (High-Performance Tier): Supported. Note: Block Storage service is not supported.

  1. Does Bare Metal Cloud support RAID? Yes, the local storage supports RAID 0 and RAID 1 via a hardware RAID controller through the FPT Cloud Portal GUI. RAID 5 is available upon request from FPT engineers.

  2. Where is Metal Cloud available? Metal Cloud is currently available in:

  • Hanoi 2, Vietnam

  • Tokyo, Japan


Billing

  1. How is Metal Cloud billed? Metal Cloud uses a reservation-based pricing model. You pay a fixed price for a set amount of resources, which can be billed upfront (partially or fully) or on a recurring basis. Billing periods typically range from months to years.


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